Overview
If your business sells in multiple currencies, Engagement Cloud can convert your orders back to a base reporting currency. This is done using the appropriate historical conversion rates based on the date the order was made.
Setting your base currency
You can set your base currency in the Ecommerce area under the My store option.
Once you have set your currency, click the Refresh button so your dashboards display the recalculated exchange rates.
Ensuring your data is correct
To benefit from our currency conversion, your order should match the required order schema.
Specifically, your orders' Currency field must include a standard, three character currency code (see below for a list).
We support the following currencies:
| Code | Name | Symbol |
| AED | United Arab Emirates Dirham | د. |
| AUD | Australia Dollar | $ |
| BRL | Brazilian Real | R$ |
| CAD | Canada Dollar | $ |
| CHF | Swiss Franc | CHF |
| CZK | Czech Republic Koruna | Kč |
| DKK | Denmark Krone | kr |
| EGP | Egypt Pound | E£ |
| EUR | Euro Member Countries | € |
| GBP | United Kingdom Pound | £ |
| HKD | Hong Kong Dollar | $ |
| HUF | Hungary Forint | Ft |
| IDR | Indonesia Rupiah | Rp |
| ILS | Israel Shekel | ₪ |
| INR | Indian rupee | ₹ |
| JPY | Japan Yen | ¥ |
| KRW | Korea (South) Won | ₩ |
| MXN | Mexico Peso | $ |
| MYR | Malaysia Ringgit | RM |
| NOK | Norway Krone | kr |
| NZD | New Zealand Dollar | $ |
| PSO | Philippines Peso | ₱ |
| PKR | Pakistan Rupee | ₨ |
| PLN | Poland Zloty | zł |
| RUB | Russia Ruble | ₽ |
| SEK | Sweden Krona | kr |
| SGD | Singapore Dollar | $ |
| THB | Thailand Baht | ฿ |
| TWD | Taiwan New Dollar | NT$ |
| USD | United States Dollar | $ |
| VND | Viet Nam Dong | ₫ |
| ZAR | South Africa Rand | R |