Currency conversion


If your business sells in multiple currencies, Dotdigital can convert your orders back to a base reporting currency. This is done using the appropriate historical conversion rates based on the date the order was made.

Setting your base currency

To set your base currency:

  1. Go to Ecommerce > All stores.
  2. Under Currency settings, expand the Business base currency drop-down menu, and choose your base currency.
  3. Select SAVE.

Once you have set your currency, On your dashboards, select Refresh so they display the recalculated exchange rates.

Ensuring your data is correct

To benefit from our currency conversion, your order should match the required order schema.

Specifically, your orders' Currency field must include a standard, three character currency code (see below for a list).

We support the following currencies:

Code Name Symbol
AED  United Arab Emirates Dirham د.
AUD Australia Dollar $
BRL Brazilian Real R$
BGN Bulgarian Lev Лв.
CAD Canada Dollar $
CHF Swiss Franc CHF
CZK Czech Republic Koruna
DKK Denmark Krone kr
EGP  Egypt Pound
EUR Euro Member Countries
GBP United Kingdom Pound £
HKD Hong Kong Dollar $
HRK Croatian Kuna kn
HUF Hungary Forint Ft
IDR Indonesia Rupiah Rp
ILS Israel Shekel
INR Indian rupee
JPY Japan Yen ¥
KRW Korea (South) Won
MOP Macanese Pataca MOP$
MXN Mexico Peso $
MYR Malaysia Ringgit RM
NOK Norway Krone kr
NZD New Zealand Dollar $
PSO Philippines Peso
PKR Pakistan Rupee
PLN Poland Zloty
RUB Russia Ruble
SEK Sweden Krona kr
SGD Singapore Dollar $
THB Thailand Baht ฿
TWD Taiwan New Dollar NT$
UAH Ukrainian Hryvnia
USD United States Dollar $
VND  Viet Nam Dong
ZAR South Africa Rand R


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