If your SMS campaign needs your contacts to reply with a word or information to opt them in or out of a campaign, you can see these replies in the SMS inbound message inbox.

View the SMS inbox

To find your SMS inbox:

Go to Analytics > Reports.
Expand the MORE REPORTS dropdown menu and select SMS.
Select Inbound messages.

Understand the SMS inbox

All your inbound messages appear in the SMS inbox. In the SMS inbox, you can see all inbound message information:

Field	Description
From	The mobile number that the message came from.
Date received	The date and time that you received the message.
Keyword	Any keywords the sender included in the message.
Message	The content of the message. If the message is longer than the displayed content, hover over the message to show the full text.
Contact data fields	Any content stored against the contact's record for the selected data fields.

Set the date range

Select DATE RANGE in the top right, and choose a time frame for the messages you want to see.

Add or remove information from the inbound message view

To add or remove information from the message inbox view:

Select DISPLAY in the top right.
In the Table display settings side panel, select or clear the check boxes to add or remove information from the table.

You can select from any of your contact data fields, as well as
- Select all
- Date received
- Mobile number
- Keyword
- Message
Select APPLY.
Your selections here also apply to exports of this data.