1. Accounts and billing
  2. Contacts
  4. Pages and forms
  5. SMS
  6. Transactional email
  7. Ecommerce
  8. Chat
  9. Analytics
  10. Integrations
  1. Dotdigital Help Centre
  2. Pages and forms
  3. Additional information

Add an unsubscribe option to your page

Learn how to add an unsubscribe option to a page.

Overview

You can create an unsubscribe option for your contacts and add it to a page. To do this, you must find your unsubscribe option code and paste it into a text block on your page. This article shows you how to do this.

2020-01-09_15-00-35.png

Before you start

Things you need to know:

  • All accounts come with a default unsubscribe page. This article explains how to add an unsubscribe option to a page.
  • Campaign-level unsubscribe reporting isn't available with this unsubscription method.

Form blocks

You can not use form blocks and unsubscribe form code at the same time.

Add an unsubscribe option to your page

To add an unsubscribe option to your page is a three-step process.

Step 1: Get the unsubscribe code

To get your unsubscribe code:

  1. Go to Email > Contacts > Signup forms.
  2. For Include unsubscribe option, select Yes.
  3. Select Generate code.
  4. In the Signup form code panel, select Copy to clipboard.
  5. Paste your code into a plain-text editor.
    copy-code-to-text-editor.png

Step 2: Add the unsubscribe option to your page

To add an unsubscribe option:

  1. Go to Pages and forms > Pages and forms > All pages and forms.
  2. Select the page you want to add the unsubscribe option to.
  3. From the Building blocks side menu, drag a text block onto the EasyEditor canvas.
  4. Select the text box, then select HTML.
    textbox-html.png
  5. In your plain-text editor, copy all the code between the style and form tags.
  6. Go back to EasyEditor and paste the code into the HTML panel of your text box.

Step 3: Add the SCRIPT to your page

You can’t add the script tag to the HTML box. Instead, you must use the tracking code feature. To add the script tag to your page: 

  1. In EasyEditor, expand the Utilities drop-down menu, then select Add tracking code.
  2. On the Tracking codes side-panel, select +Add tracking code.
  3. Select Other.
  4. In your plain-text editor, copy all the code between the script tags.
  5. Go back to EasyEditor and paste the code into the Other tracking code text box.
  6. For Tracking code position, select In the <head>.
  7. Select Apply.

2020-01-09_12-21-245.png

That's it! Once completed, you can complete and style the page with the options that are available in the editor.

See also

Did you find this article helpful?

Can we help?

Thanks for using Dotdigital. If you need more help or support, then contact our support team.