The abandoned carts report page shows the analytical data about your abandoned carts. There are two tabs on the abandoned carts report page: revenue and totals.

View the abandoned carts report

To get to the abandoned carts report, go to Analytics > Reports, then expand the MORE REPORTS drop-down menu and select Abandoned carts.

Set the date range

Select the date range control in the top-right and select a start and end date for your report.

The revenue tab

The revenue tab view shows you the monetary totals of your abandoned cart analytics. We show your abandoned cart data on the revenue view in two ways: tiles and chart.

To view, select the Revenue tab at the top of the page.

Understand the tiles

At the top of the revenue tab view, there are three tiles:

Tiles	Description
Recovery rate	The percentage of carts that were converted into orders.
Revenue recovered	The total revenue created by converted carts.
Value of lost carts	The value of carts we no longer consider recoverable.

Learn more about how we define a cart as converted, recoverable, or lost in Understand how our abandoned cart model works.

Understand the chart

This chart plots two data points over a timeline:

Values of recovered carts
Value of lost carts

There are two chart types: trend and cumulative.

To switch between chart types, select either Trend or Cumulative below the chart.

Trend

The trend chart shows the discrete monetary amounts for each interval of the chart – a month or a day. For example, on a monthly view, it will show the value of recovered and lost carts for each day.

Cumulative

The cumulative view shows increases by successive additions across your chosen time frame.

The totals tab

The totals tab view shows you the totals of your abandoned cart analytics. We show your abandoned cart data on the totals view in two ways: tiles and chart. To view, select the Totals tab at the top of the page.