Learn how to turn data sync on and off and run a manual sync for your Shopify to Dotdigital app.
Overview
You can turn data sync on and off, run a manual sync, or check the connection settings of your app.
Enforcing double opt-in for subscribers?
If you resubscribe subscribers using the Accepts email marketing status in Shopify, be aware that when your data syncs, we automatically send Double opt-in confirmation emails from your Dotdigital account. To learn more, check out the article Turn on double opt-in for Shopify subscribers.
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Turn on data sync
To turn data sync on for Dotdigital to Shopify:
- Go to Integration hub.
- Under the Active tab, select Shopify.
- Under Connected store, for Data sync, select ON.
- Select SAVE.
Turn off data sync
To turn data sync off:
- Go to Integration hub.
- Under the Active tab, select Shopify.
- Under Connected store, for Data sync, select OFF.
- Select SAVE.
Run a manual data sync
To run a manual data sync for Dotdigital to Shopify:
- Go to Integration hub.
- Under the Active tab, select Shopify.
- Under Connected store, for Data sync, select SYNC NOW.