Two-way sync allows your customer data to sync back to Shopify after making changes in Dotdigital.
If you turn two-way sync on, any changes in Dotdigital to a contact's mapped data fields, subscription status, and date are synchronised back to Shopify.
Before you start
Things you need to know:
Two-way sync won’t create new customers in Shopify.
Watch the video
Turn on two-way sync
In Dotdigital, go to Connect.
Under Installed integrations and extensions select the Shopify tile.
Under the heading Contacts, for Enable two-way sync, select YES.
Dotdigital updates these contact data fields:
Shipping address (default address)
Subscriber Status (accepts_marketing)
Updates to these customer fields in Shopify happen during the next scheduled sync. Dotdigital syncs incremental updates; historical data isn’t synchronised. If a customer doesn't exist in Shopify, Dotdigital doesn’t create the customer during the synchronisation.