Once you import your Marketplacer data into Dotdigital, you can start to take advantage of our automation and commerce intelligence tools to enrich your marketing and customer engagement. The integration allows you to sync contact, product, and order data.
Benefits
With your Marketplacer commerce data syncing to Dotdigital, here are just some of the things you can do:
More easily understand and utilise your customer data.
Gain valuable insights into your sales using our retail dashboard.
Segment your customers using Recency Frequency Monetary (RFM) analysis, and target your efforts where they are needed most to maximise return on investment.
Enable AI-powered product recommendations.
Learn more in:
Before you start
Things you need to know:
It’s possible to use Marketplacer as either a Seller or an Operator. You must be a Marketplacer Operator to use the integration.
Sync direction for your data is one-way, Marketplacer to Dotdigital.
Abandoned carts are not automatically configured as part of the integration, but we may be able to assist with setting up abandoned carts depending on the configuration of your Marketplacer site.
To find out how we can help, Contact us.
Activate the integration
To activate the Marketplacer integration, you must contact us. We need to support the installation to make sure it’s correctly configured and works as expected.
Features
The features of the Marketplacer integration:
Syncs three data types:
Subscribed and non-subscribed contacts
Order data
Product catalog
Contact data
Your Marketplacer contacts are synced into a Dotdigital list called Marketplacer Contacts. If you have chosen to sync both subscribed and non-subscribed contacts, you can use a segment based on the NEWSLETTER_SUBSCRIBE data field to differentiate between the two.
Learn more in Create a segment.
List selection
If you want your Marketplacer contacts to be added to a different list on sync, you can discuss this with us during the integration setup. Alternatively, you could use an automated program to move contacts from the Marketplacer subscribers list to another list of your choice.
Learn more in Using programs to add contacts to lists and other programs.
The integration syncs the following contact details:
Email
First name
Last name
Full name
The integration also creates and syncs these custom data fields:
BILLING_ADDRESS_1
BILLING_ADDRESS_2
BILLING_CITY
BILLING_COMPANY
BILLING_COUNTRY
BILLING_POSTCODE
BILLING_STATE
BILLING_TELEPHONE
CUSTOMER_ACTIVE
CUSTOMER_ID
CUSTOMER_TYPE
CUSTOMER_USER_GROUP
DOB
NEWSLETTER_SUBSCRIBE
ON_CREDIT_HOLD
Product data
All current products held in your Marketplacer catalog are synced to Dotdigital, in an account-scoped insight data collection called catalog_marketplacer.
The following attributes are synced for each product:
sku
status
name
price
currency
url
specialprice
stock
image_path
id
Order data
All open orders are synced from Marketplacer to Dotdigital, and stored in an insight data collection called orders. Order data follows the below schema:
id |
|
|
|
number |
|
|
|
|
|
| |
purchase_date |
|
|
|
billing address |
|
|
|
| id |
|
|
| type |
|
|
| first_name |
|
|
| last_name |
|
|
| billing_postcode |
|
|
| billing_address_1 |
|
|
| billing_address_2 |
|
|
| phone |
|
|
| billing_city |
|
|
| billing_country |
|
|
| state |
|
|
|
| state 1 |
|
|
|
| code |
|
|
| name |
products |
|
|
|
| product_id |
|
|
| parent_id |
|
|
| name |
|
|
| price |
|
|
| price_inc_tax |
|
|
| sku |
|
|
| qty |
|
|
order_subtotal |
|
|
|
base_subtotal_incl_tax |
|
|
|
discount_amount |
|
|
|
order_total |
|
|
|
payment |
|
|
|
delivery_method |
|
|
|
delivery_total |
|
|
|
currency |
|
|
|
order_status |
|
|
|
coupon_code |
|
|
|
tags |
|
|
|
fulfilment_status |
|
|
|
payment_status |
|
|
|
store_name |
|
|
|
source |
|
|
|
tracking |
|
|
|
| company |
|
|
| number |
|
|
| url |
|
|
comment |
|
|
|
calculated_retail_value |
|
|
|