Depending on your account package, you might have a contracted allowance for:
contacts
Insight data
message sends
The fixed price, allowance, and overages (if applicable) appear on your monthly invoice. Overages are charged at the rate stated in your contract.
If you exceed a contracted allowance, you're billed overages per contact, message, or Insight data record.
Use the links below to learn more about each feature.
Contacts
Contacts are considered billable based on their subscription status and certain interactions with them during the relevant billing period.
Learn more in Understand contact-based billing
Insight data
Some Insight data collections are non-billable, whereas other, custom collections may be chargeable in addition to your contracted allowances.
Learn more in Insight data overview.
Messaging
In Dotdigital, you have the option to use both standard and premium messaging. Some messaging types are included in your contracted allowances, while others use pay-as-you-go or the Premium messaging wallet.
Learn more in Standard vs premium messaging.