To send an MMS message in a program:
In the program builder, drag an SMS/MMS campaign node onto the canvas in the desired position.
Select the node to configure it.
Select SELECT CAMPAIGN to choose the MMS campaign you want to use, or CREATE CAMPAIGN to create a new one.
Select an existing campaign
Choosing SELECT CAMPAIGN presents you with a list of your triggered campaigns by default. However, you can select BROADCAST to switch to a list of your non-triggered campaigns.
If you select a campaign from your list of broadcast campaigns, an automated copy of the campaign is created for use in the program.
Therefore, if you want to make changes to the campaign being sent by the program, you need to locate the copy under Automation > Triggered SMS/MMS.
Select the radio button for a campaign to add it to the MMS campaign node.
Create a new campaign
Select CREATE CAMPAIGN and enter a campaign name.
You need to locate this new campaign under Automation > Triggered SMS/MMS in order to add campaign details and content.
You won’t be able to activate the program until you have completed the creation process for any campaigns you have created through an SMS/MMS campaign node.
For Expire after, enter a number of hours for the MMS to remain valid. If undelivered after this timeframe, the MMS expires and the send is not re-tried.
The custom expiry is useful if your MMS is time-sensitive, for example, a 24-hour sale or travel updates.Select APPLY.
Design the rest of your program as you want it, then select ACTIVATE.
Learn more in the Program builder section of the Help Centre.