SMS and MMS
Create, test, and send SMS and MMS campaigns.
Understand From names and numbersOptions for sending SMS vary by region, and each From name type has its own pros and cons.
Start an SMS free trialIn some cases, you can self-serve SMS set up on your account.
Manage SMS from namesControl the sending identity that your contacts receive messages from.
Purchase an SMS numberPurchase a new long or short SMS number to use with your SMS campaigns.
Understand SMS pay-as-you-go and spend limitSMS pay-as-you-go, how to use the rate card, and where to find your spend limit and set spend alerts.
Use the premium messaging walletSend premium SMS and WhatsApp messages with greater convenience.
Create an SMS/MMS subscriber sign-up form and opt-in processLearn to create a clear and efficient process for subscribers to sign up for SMS and MMS.
Create an SMS campaignWith 98% of messages read within five minutes of receipt, SMS is a powerful way to get your messages to your contacts.
Delete or recover an SMS campaignDelete unwanted SMS campaigns to keep your account organised. If you make a mistake, you can recover deleted campaigns within 30 days.
Use your own branded short URL in SMSA branded short URL looks professional and helps to reinforce your brand.
Link shortening and tracking for SMSReduce your character count and track engagement with your SMS campaigns.
WinstonAI: convert email campaigns to SMSQuickly reuse your email campaign content in your SMS campaigns.
Unsubscribe and resubscribe to SMS campaignsContacts can opt-out of or opt back in to your SMS campaigns.
Use SMS click to unsubscribeAllow contacts to unsubscribe from SMS messages through a personalised link.
Set country rules for your SMS opt-out messagesSet up specific auto-replies for unsubscribe-related SMS messages received from customers in Canada, the USA, and France.
Personalisation for SMS and MMSInclude personalised messages using data fields and Liquid markup.
Set max SMS segmentsNever go over your max segments and protect your SMS send budget.
SMS message length and UnicodeSMS messages are constructed in sections, referred to as segments. Message sends are costed and charged per segment.
GSM Character SetGSM, or Global System for Mobile Communications, refers to the alphabet used to write SMS messages.
Track an SMS campaignTrack customer engagement with your SMS campaigns.
Why personalisation might increase SMS costEvery personalization marker might be a different length. This can affect SMS message length, and therefore, cost.
WinstonAI: SMS and MMS check grammarCheck for grammar errors in your SMS and MMS campaign’s writing with WinstonAI.
WinstonAI: SMS and MMS change lengthMake your SMS or MMS campaign longer or shorter with WinstonAI.
WinstonAI: SMS and MMS add emojisAdd some fun 😎 emojis to your SMS and MMS campaigns with WinstonAI.
WinstonAI: SMS and MMS change toneAdjust the tone of your SMS and MMS campaigns for your target audience with WinstonAI.
WinstonAI: SMS and MMS rephrase textTransform your SMS and MMS campaigns quickly and easily with WinstonAI.
Add UTM tags to SMS links for Google Analytics 4Use Google Analytics 4 to track your SMS campaign engagement.
How to stop including unwanted Unicode characters in an SMSUnder certain circumstances, it's possible to include Unicode characters in your SMS messages unknowingly.
Send an SMS campaignYou’ve created and tested your SMS campaign, now it's time to send it out to your selected audience.
Cancel or modify scheduled SMS sendsMake changes to SMS campaigns up to the scheduled send time.
Send a single SMS messageFor occasions where you need to communicate something to an individual contact, rather than sending out a message to a larger group.
Send an SMS using emailYou can use your email client to send an SMS message. This is a useful, quick way to send short single send messages to your contacts.
Duplicate SMS MessagesSeveral reasons can cause a handset to receive duplicate messages.
Sender IDs and OriginatorsEnsure that you're using valid Sender IDs and Originators for your SMS sends.
Possible reasons for a delay in message deliveryThere are a number of reasons why delivery of an SMS message might be delayed.
Activate MMSEnable MMS messaging on your account.
Create and send MMS campaignsCraft engaging MMS messages to send to your contacts.
MMS reportingUnderstand how your MMS campaigns are performing is critical to your marketing success.
Send triggered MMS messagesYou can send MMS messages through automated programs. MMS messages sent this way must be created as triggered campaigns.