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Change your WhatsApp display name

Update the business name that appears in WhatsApp conversations.

Gareth Burroughes avatar
Written by Gareth Burroughes
Updated over 3 weeks ago

Your WhatsApp display name is the business name that contacts see when they message you. You can update this name through Meta Business Manager, then re-register your number in Dotdigital to apply the changes.


Before you start

Things you need to know:

  • You must have a WhatsApp Business Account connected to Dotdigital.

  • Display name changes require approval from Meta.


Change your display name

  1. Go to Meta Business Manager > WhatsApp Manager > Account tools > Phone numbers > Profile.

  2. Update the display name.

  3. Wait for Meta to approve the new display name.

  4. In Dotdigital, go to Settings > WhatsApp > Manage connection.

  5. Select RE-REGISTER.

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