Before you start
Things you need to know:
You can’t set up an SMS free trial for sending in the USA or Canada. A registered sending number is required in these regions.
Learn more about how to send SMS in the US and Canada.
An SMS free trial is only available on certain account packages. Contact your Customer Success representative to check eligibility.
Set up an SMS free trial
Your SMS free trial includes 10 free SMS sends.
To set up the SMS free trial on your account:
Go to Campaigns > SMS.
Under Let's get you set up with SMS, select I'm just looking. Let’s start with a free trial.
Select START TRIAL.
After you start the trial, we create a default alphanumeric from name using your account’s company name. You can send messages from this from name, but it can’t receive replies.
To test inbound SMS, you must purchase an inbound number.
Learn more in Understand from names and numbers.
Upgrade your free trial
When your SMS free trial ends, you need to upgrade to send SMS in a live environment.
Go to Campaigns > SMS.
Select You're currently on an SMS trial. Upgrade now.
Follow the on screen instructions.
Learn more about SMS billing options in:
Purchase a number
Go to Campaigns > SMS.
Under Let's get you set up, select I’m ready to go. Let’s do this.
Select PURCHASE NUMBER and follow the instructions.
The steps vary slightly depending on the sending region.
Learn more in Purchase an SMS number.