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Send an SMS using email

Use your email client to send single SMS messages to your contacts without logging in to Dotdigital.

Written by Gareth Burroughes

Before you start

Things you need to know:

  • SMS and Email2SMS must be enabled on your account.

  • You must understand the SMS regulations and requirements for each country you're sending to. Learn more in the Regional SMS.

  • If you send an SMS to a phone number that isn't already saved as a contact, that number is added to your account. This affects your contact allowance and usage.


Send an SMS using your email

  1. Open your email client and start a new email.

  2. For the To address, enter the contact's phone number followed by your email2sms email address.
    We provide this email address and your account code when you complete the Email2SMS registration.

  3. For the subject, enter your account code, the destination two-letter country code, and the originator, the from name. Each separated by a number sign (#).


    The phone number can be in international or local format. For example, 447123123123 is international format for the UK. If you use a local format, you must specify the country code using the COUNTRYCODE option and value. For example, the country code for the United Kingdom is GB.

  4. For the message body, enter your message. Remember this is an SMS, so keep it short. Each message can contain up to 10 SMS segments.
    Learn more in SMS message length and Unicode.

  5. At the end of the message body, insert the closing tag #end#. You must include this tag to avoid unwanted content and charges. Anything after it is excluded from your message.

    whole-email-example.png

  6. When you're ready, send your message.


Email2SMS reports

To see the reports for your Email2SMS sends, go to Analytics > Reports, then expand the MORE REPORTS drop-down menu and select SMS.


See also

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