Dotdigital

Only account owners or user with the Can manage account permission enabled can access the chat widget settings.

- Only account owners or user with the Can manage account permission enabled can access the chat widget settings.

___________________________________________________________

Expand the User menu, then go to Settings &gt; Chat &gt; Widget.

Select PREVIEW WIDGET and then select the Chat icon to open the chat preview.

Use the text box and attachment icon to send test messages to yourself.

1. Expand the User menu, then go to Settings &gt; Chat &gt; Widget.
2. Select PREVIEW WIDGET and then select the Chat icon to open the chat preview.
3. Use the text box and attachment icon to send test messages to yourself.

Preview your chat widget's look and feel before it goes live and make sure it's customised exactly how you want it.

Preview your chat widget

Developer hub

Academy

Contact support

Go to Dotdigital

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

English

日本語

linear-gradient(to bottom right, #ffffff,#ffffff)

Before you start

Preview the chat widget