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Add your Chat widget to a page or form
Add your Chat widget to a page or form

Copy and paste the auto-generated code to your page's tracking code input box to make the Chat widget show on your website.

Gareth Burroughes avatar
Written by Gareth Burroughes
Updated over 2 months ago

1. Copy the widget code

  1. Expand the User menu then go to Settings > Chat > Settings > Widget.

  2. Select View code.

  3. Copy the widget code to your clipboard.

    view-code.png


2. Add the Chat widget code to your page

  1. Go to Surveys, pages, and forms and create or edit a page.

  2. Select Utilities > Add tracking code.

  3. Select + Add tracking code and select Other.

  4. Paste the widget code into the Other tracking code box.

  5. Select APPLY.

    tracking-code.PNG

3. Publish your page

Go to step 3.1 if you are publishing for the first time, or 3.2 if you are republishing a page.

  1. Publishing for the first time:

    1. Select PUBLISH.

    2. Select CREATE A LINK.

    3. If required, expand the Publish on drop-down menu and select the domain you want to publish the page on.

    4. For Friendly part, enter the text for the final section of the page URL. For example, if you enter Chat with us, your URL looks something like https://example.com/p/chat-with-us.

    5. Select APPLY.​

  2. Republishing a page:

    1. Select PUBLISHED PAGE.

    2. Select REPUBLISH.

    3. Read the information, then select SAVE & REPUBLISH.

That's it! Visit your page to see Chat in action.


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