Customise the chat widget
Expand the User menu, then go to Settings > Chat > Settings > Widget.
Under Color picker, you can choose the colours of your chat widget. Get creative or use your brand's colour scheme. It's up to you.
The colour picker uses hex colour codes. Enter your hex colour code or select the box to open the visual colour selector.
You can edit the following colours:
Main colour
The colour of the top bar, visitor speech bubbles, and send button. Enter a hex code or use the visual selector.
Text colour
Use White text if you have a dark main colour and Dark text with a light main colour.
Support colour
The colour of the agent speech bubbles and the reply text box. Enter a hex code or select to use the visual selector.
Text colour
Use White text if you have a dark support colour and Dark text with a light support colour.
Under Animation, choose a theme. Themes are little animations to make your widget stand out. You can select a different theme for both new visitors and returning visitors.
There are three theme variations:
Basic
No animation
Bounce
A bouncing animation
Sonar
A pulsating, colour changing animation
Select BASIC, BOUNCE, or SONAR to select your theme.
Select SAVE AND GENERATE CODE to finish customising.