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Salesforce integration checklist

Use this checklist to configure your Salesforce CRM integration and ensure that you’re set up for success.

Gareth Burroughes avatar
Written by Gareth Burroughes
Updated this week

Download and install the integration package

🔴 Required
First up, you (or your Salesforce system administrator) need to download and install the Dotdigital for Salesforce integration package and set up your system for initial use.


Customise page layouts

🔴 Required
Update your Salesforce page layouts with the custom elements used by the Dotdigital connector.


Access Dotdigital

🟠Highly recommended
Set up the option to log into Dotdigital without leaving Salesforce.


Link additional accounts

🔵Optional
If you have multiple Dotdigital accounts, link more than one to your Salesforce instance.


Link additional users

🟡Recommended
Link additional Dotdigital and Salesforce user accounts and set their permissions.


Manage your configuration

🔴 Required
Set up the global configuration settings for Dotdigital for Salesforce.


Map fields and synchronise

🔴 Required
Map Salesforce fields to Dotdigital contact data fields and configure synchronisation settings.


Manage your account settings

🔴 Required

Set up individual account-level settings for each of your linked Dotdigital accounts.


Audit synchronisation and unlink Dotdigital accounts

🔴 Required

Learn how to audit synchronisation processes and unlink Dotdigital accounts from Salesforce.


See also

To learn more about using the Dotdigital for Salesforce connector, check out the following article categories:

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