Before you start:
If you resubscribe contact email addresses using the Accepts email marketing status in Shopify, be aware that when your data syncs, we automatically send Double opt-in confirmation emails from your Dotdigital account.
Learn more in Turn on double opt-in for Shopify subscribers.
Shopify customer accounts update
Shopify is deprecating legacy customer accounts and recommends upgrading to the new version.
Learn more in Shopify is deprecating legacy customer accounts.
Turn data sync on or off
Go to Connect.
Under Installed integrations and extensions, select the Shopify tile.
Under Connected store, for Data sync, select ON or OFF.
Select SAVE.
Run a manual data sync
Go to Connect.
Under Installed integrations and extensions, select the Shopify tile.
Under Connected store, for Data sync, select SYNC NOW.