Before you start
Things you need to know:
Check out the Shopware 6 integration checklist to help track your progress.
Dotdigital's default contact data fields are automatically mapped to their equivalent Shopware customer field for you.
It's up to you which Shopware customer fields you want to synchronise. Leave customer fields unmapped if you don't want to sync that specific data to Dotdigital.
Configure your field mapping settings
To map your field mapping settings:
In Dotdigital, go to Connect and select the Shopware tile under Installed integrations and extensions.
Select the Field mapping tab.
Expand the drop-down menu next to a Shopware customer field and choose the Dotdigital contact data field that you want to map and sync to.
Once you're happy with your mapping, select SAVE to begin syncing to these Dotdigital contact data fields.
If you no longer want to sync data from a Shopware customer field, you can deselect the mapping and select SAVE to update your mapping settings. The next time a sync runs, your Shopware data won’t sync to this Dotdigital contact data field.
Customer fields
If you have more than one Shopware 6 store connected to Dotdigital, it is important to understand that you can’t use the same data field mapping for all stores. This is to prevent data from being overwritten between different stores.
We recommend creating new data fields for each store. Data fields marked with an asterisk (*) in the table indicate the fields that are affected by this requirement.
Field name | Data type |
First name | Text |
Last name | Text |
Login* | Text |
Created date* | Date |
Last Login Time | Date |
Birthday | Date |
Company | Text |
Customer group | Text |
Customer group ID | Text |
Last order ID* | Text |
Orders count* | Numeric |
Billing address 1 | Text |
Billing address 2 | Text |
Billing phone | Text |
Billing fax | Text |
Billing city | Text |
Billing postcode | Text |
Billing state | Text |
Billing region | Text |
Billing country | Text |
Billing company | Text |
Shipping address 1 | Text |
Shipping address 2 | Text |
Shipping phone | Text |
Shipping fax | Text |
Shipping city | Text |
Shipping postcode | Text |
Shipping state | Text |
Shipping region | Text |
Shipping country | Text |
Shipping company | Text |
Allow blank values
You can enable a setting to allow blank values from a field in Shopware 6 to overwrite existing values in the corresponding Dotdigital data field.
To do this:
Go to Connect, and under Installed integrations and extensions, select the Shopware 6 tile.
On the Store tab, under Contacts, set Allow overwriting data with blank values to YES.
Select SAVE.