Once you connect your Shopline store to Dotdigital, we automatically match your customers' first and last names to data fields in your Dotdigital account. But, if you want, you can also choose to sync additional customer information – for example, billing address, shipping address, and much more.
Before you start
Things you need to know:
Your Shopline store must be connected to Dotdigital.
Learn how in Set up Shopline with Dotdigital.
New mappings
Mapping new custom data fields causes a full historical resync of all existing mapped customers. This process can take several hours depending on how many customers you have.
Customer data you can map to Dotdigital
These are all the Shopline customer data fields you can map to your Dotdigital data fields:
Field | Data type |
FIRSTNAME | Text |
LASTNAME | Text |
Login | Text |
Created date | Date |
Birthday | Date |
Note | Text |
Tags | Text |
Last order ID | Numeric |
Orders count | Numeric |
Billing address 1 | Text |
Billing address 2 | Text |
Billing phone | Text |
Billing city | Text |
Billing postcode | Text |
Billing state | Text |
Billing country | Text |
Billing company | Text |
Shipping address 1 | Text |
Shipping address 2 | Text |
Shipping phone | Text |
Shipping city | Text |
Shipping postcode | Text |
Shipping state | Text |
Shipping country | Text |
Shipping company | Text |
Avoid overwriting similar data fields for different stores during a sync
We recommend creating and mapping different data fields for each of your stores. For example, if you have a UK and a US store, suffix each data field with the store region to avoid overwriting the wrong data fields during a sync:
UK store:
Shopline-LOGIN-UK-PROD
CREATEDATE-UK-PROD
Shopline-NOTES-UK-PROD
US store:
Shopline-LOGIN-US-PROD
CREATEDATE-US-PROD
Shopline-NOTES-US-PROD
Map customer fields to Dotdigital
Go to Connect.
Under Installed integrations and extensions, select the Shopline tile.
Select the Field mapping tab. This tab shows you a list of all the data that you can import into Dotdigital. By default, we map First name and Last name for you.
Find the Shopline customer data you want to map, expand its data field drop-down menu, then choose the Dotdigital data field you want to map it to.
Once you've mapped all the data fields you need, select SAVE.
You can also map Customer data from Shopline to Dotdigital custom data fields.
Learn more in Map Shopline customer data to Dotdigital custom data fields.