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20 May 2020 - Engagement Cloud release notes for 2020.2.4
20 May 2020 - Engagement Cloud release notes for 2020.2.4
Gareth Burroughes avatar
Written by Gareth Burroughes
Updated over a year ago

What’s new

Chat

  • Chat agents can now send email signup forms to chat contacts.

Magento 2

Other

  • We successfully completed all CPaaS portal changes so that Comapi isn’t mentioned anywhere.

SMS

  • We added a new tool tip that mentions how SMS message counts may vary by recipient and cost of send, if you add personalisation.

  • Contact data fields no longer count towards your character limit.

  • You can now see how many personalised fields are in your SMS message before you send it.

Bug fixes and other improvements

  • Plus, we've made over 50 other bug fixes and improvements!

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