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Synchronise wishlist insight in Magento Open Source and Adobe Commerce
Synchronise wishlist insight in Magento Open Source and Adobe Commerce

Synchronise your wishlist data to your Dotdigital account.

Henry Huish avatar
Written by Henry Huish
Updated over a week ago

The connector allows you to synchronise customer wishlist data to your Dotdigital contacts.

Before you start

Things you need to know:

  • To synchronise your customers' wishlist information, you need the OrderInsight module working in your account. Speak with your Customer Success representative to have this enabled for you.

  • Wishlists are synced and batched once they are created, but they are also updated within Dotdigital when any modifications are made to the wishlist after their creation.

Enable wishlist data syncing

To enable wishlist data syncing to your Dotdigital account:

  1. Go to System > Configuration > DOTDIGITAL > Sync Settings and find the heading Sync.

  2. Expand the Wishlist Enabled drop-down menu and select YES.

  3. Select Save Config in the top right.

List of synced wishlist data

The wishlist data that gets synced includes:


The database ID of the wishlist


The customer ID the wishlist is associated with


The email address of the customer the wishlist is associated with


The last date/time the wishlist was updated at

The following information is also synced for every product within the wishlist:


The SKU of the product


The name of the product


The quantity of the product the customer has in their wishlist


The price of the product


Wishlist sync is enabled but nothing is displaying in Dotdigital

This could be for the following reasons:

  • You do not have valid API credentials or saved details.

  • OrderInsight is not enabled on your account.

  • Cron is not running on your site.

  • The importer is currently processing other imports and hasn't got to the quote import yet.

Wishlist data is marked as imported in the store but is not showing in Dotdigital

Insight data can take several minutes to import and show in Dotdigital, even after a sync is complete. You might want to ensure you don't already have wishlist data imported with matching IDs, such as from a staging site, as this key must be unique.

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