By implementing a range of automation features, you can save yourself a large amount of time. However, it's important to know that the automation you've implemented is working as you expect it to.

There's a single report for all contacts that are due to be, or have already been, enrolled in an automation program. To view this report, go to Marketing Automation > Reports > Automation Status.

The report contains all of the contacts to be enrolled and the type of automation enrolment. You can filter and sort by a number of values on this report and, most importantly, you can see the contacts that haven't enrolled yet, or have failed to enrol, and the reason why.

If you have enabled review request emails and you want to confirm that these emails are sending correctly, you can check the Email Status report. To do this, go to Marketing Automation > Reports > Email Status.

This report contains abandoned cart emails or review request emails. It allows you to sort and filter by a number of values and, most importantly, it confirms that review emails are being added to the process to send and being sent correctly. The Send Message column displays any of the errors encountered should the connector experience any issues when trying to send your emails.