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Verify Your WhatsApp Business Account
Verify Your WhatsApp Business Account

Learn to verify your WhatsApp Business account.

Gareth Burroughes avatar
Written by Gareth Burroughes
Updated over a month ago

You must verify your account within 30 days of creation, or Meta may deactivate it. Verification can take up to 30 days. Dotdigital isn't responsible for account verification.

Before you start

Things you need to know:

  1. You must be an admin of your WhatsApp Business Manager account.

  2. Be ready to provide copies of business documents with your Business Legal Name, Address, and Phone Number.
    Learn more in Meta’s article Upload official documents to verify your business.


Verify your account

  1. In your WhatsApp Business Manager account, go to Business settings > Security Center.

  2. In Business Verification, select Start Verification.

  3. Select your organization's registered country.

  4. Enter your Business Legal Name, Address, Phone Number, and Website. Ensure this information matches supporting documents.

  5. Choose a verification method. Options: Email, Phone call, Text message (SMS), or Domain verification.

  6. Submit your supporting documents, for example, Certificate of Incorporation, Business License, Bank Account Statement. Learn more.

  7. Confirm your contact method and enter the received verification code.

What happens next

Meta reviews your documents and sends a confirmation email when they verify your business. You can check your verification status in the Security Centre. After verification, check your messaging limit before sending your first campaign. If your verification is rejected, make the necessary changes and resubmit for verification.

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