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Contact scoring
Add contact scoring to your account
Add contact scoring to your account

Enable the functionality to score and rank your contacts based on two key metrics.

Gareth Burroughes avatar
Written by Gareth Burroughes
Updated over a week ago

Before you start

Things you need to know:

  • Contact scoring is included in the some account plans. To otherwise access Contact scoring, you can either upgrade your plan, or purchase Contact scoring as an additional feature.

    To check which plan you're on, expand the User menu, then go to Settings > General > Usage. This takes you to the Usage page, which contains your plan's name.

  • Only account owners or users with the Can manage account permission enabled can add features to an account. If you're neither, then you need to speak to a team member who does have the required permission.


Add Contact scoring

The way the feature is added and charged for may differ depending upon your account's region.

Region

How it's added

Europe (region 1)

Expand the User menu, then go to Settings > Contacts > Contact scoring

and follow the in-app instructions.*

North America (region 2)

  • Contact your Customer Success representative

or

  • fill out this request form, making sure that you specify Account Management as the query type.

Asia Pacific (region 3)

  • Contact your Customer Success representative

or

  • fill out this request form, making sure that you specify Account Management as the query type.

*If your account is in Europe (region 1) and you don’t see the option to purchase Contact scoring in-app, then contact your Customer Success representative or fill out this request form, making sure that you specify Account Management as the query type.

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