Overview
A read-only program is one that was previously active and had enrolled contacts, was then deleted but has subsequently been restored.
It can't be reactivated or edited (due to reasons such as deleted contact data fields or deleted campaigns). However, it can be viewed, copied and/or deleted.
View
To view a read-only program:
- Go to Email > Automation > All programs.
- Select the program you want to view.
Copy
To copy a read-only program:
- Go to Email > Automation > All programs.
- Select Copy on the program you want to copy.
An editable draft version of the program is created under the All programs list.
This is particularly useful when making a new program based on a similar structure, meaning it doesn't have to be created from the start.
Delete
To delete a read-only program:
- Go to Email > Automation > All programs.
- Select Delete on the program you want to delete.