Getting started with Engagement Cloud for Salesforce

Overview

These articles give you instructions for installing the Engagement Cloud for Salesforce package and setting up the user configuration in Salesforce.

Browser support

For all browsers, you'll need to enable JavaScript and cookies. A screen resolution of 1024 x 768 or greater is recommended.

Engagement Cloud for the Salesforce using the Classic or Lightning interface is limited to the most recent browsers. For more information please check Salesforce Lightning's browser support 

  • Mozilla Firefox, most recent stable version
  • Google Chrome, most recent stable version
  • Internet Explorer 11
  • Safari, most recent stable version
  • Microsoft Edge,most recent stable version

The Engagement Cloud for Salesforce installation articles should be read in the following order:

  1. Engagement Cloud for Salesforce installation - Downloading and installing the package
  2. Engagement Cloud for Salesforce installation - Configuration wizard
  3. Engagement Cloud for Salesforce installation - Email studio
  4. Engagement Cloud for Salesforce installation - Link additional email accounts
  5. Engagement Cloud for Salesforce installation - Link additional users
  6. Engagement Cloud for Salesforce installation - Frequently asked questions
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