Creating Adobe Commerce (previously Magento 2) transactional templates is now a quick, simple and intuitive process that utilises Dotdigital's EasyEditor.

Things you need to know:

These emails are not triggered out of Dotdigital directly. Instead, the source of the campaign is synchronised back to Adobe Commerce every six hours once mapped through the connector.

After synchronisation is complete the campaigns become available under Transactional Templates within Adobe Commerce and replace the default templates that were selected previously.

Template synchronisation normally runs every 6 hours. It can also be run manually by going to Stores > Configuration > DOTDIGITAL > Developer and finding the heading Sync Settings.

When you synchronise your transactional email templates the following happens:

You can make use of any official Adobe Commerce variables in your campaign, provided they're placed inside Liquid raw tags within a text box building block. This makes sure the variables are not misinterpreted as Liquid when the campaign is compiled and therefore format correctly in Adobe Commerce.

If you're entering tags into the email subject line, you must remove any raw tags, as the variable works without them.

Here are some examples:

Gets the customer's first name

{% raw %} ##{{var customer.firstname}} {% endraw %}

Gets the payment method used

{% raw %} ##{{var paymentMethod}} {% endraw %}

Gets the first line of the shipping address

{% raw %} ##{{var order.getShippingAddress().getStreet1()}} {% endraw %}

Email templates sent using a Dotdigital campaign don't support the following EasyEditor features, building blocks and link types:

Don't use these types of features, blocks or links in your transactional email template, otherwise your email won't render correctly.