Learn what insight data you need to sync to use our product recommendations.
To use our product recommendations feature, you must sync the correct insight data from your ecommerce platform. To make products available for selection in a product block, you must add them to your account's AccountInsight and prefix the collection name with
The table below details the types of product recommendation, the Insight data collections required to power them, and links to the schema definitions to ensure your data is in the correct structure.
|Product recommendation type||Required Insight data collections|
|Best sellers||Products, Orders|
|Most viewed||Products, Web Behavior Tracking|
|Last browsed||Products, Web Behavior Tracking|
|Trending||Products, Orders, Web Behavior Tracking|
|Also bought||Products, Orders|
|Lookalikes (predictive)||Products, Orders, Web Behavior Tracking (optional)|
|Best next (predictive)||Products, Orders|
Syncing your data to Engagement Cloud
If you're not syncing these Insight data collections and wish to do so, you should review our market-leading ecommerce integrations or speak to your account manager.