Learn to customise your Chat widget and match it to your brand.
The Chat widget sits on your website, so you want it to look good. Use our customisation settings to make your Chat widget look the part.
Customising the chat widget
To customise the look of your chat widget:
Step 1: Go to Chat > Settings in Engagement Cloud and select the Widget tab.
Step 2: Pick your colours
Use the Colour picker to change the colours of your chat widget. Get creative or use your brand's colour scheme. It's up to you.
The colour picker uses hex colour codes. Enter your hex colour code or click the box to open the visual colour selector.
You can edit the following colours:
- Main colour
The colour of the top bar, visitor speech bubbles, and send button. Enter a hex code or click to use the visual selector.
- Text colour
Use White text if you have a dark main colour and Dark text with a light main colour.
- Support colour
The colour of the agent speech bubbles and the reply text box. Enter a hex code or click to use the visual selector.
- Text colour
Use White text if you have a dark support colour and Dark text with a light support colour.
The widget colour picker
Step 3: Choose a theme
Themes are little animations to make your widget stand out. You can select a different theme for both new visitors and returning visitors.
There are three theme variations:
A bouncing animation
A pulsating, colour changing animation
Click Basic, Bounce, or Sonar to select your theme.
The chat widget theme selector
Step 4: Click Save and generate code to finish customising.