Our certified cartridge for Salesforce Commerce Cloud is developed and integrated with Storefront Reference Architecture (SFRA). Use the cartridge to:
Save email addresses for sending newsletters
Available on your website footer, checkout, and user registration.Send transactional emails
With transactional emails, you can send different email types. For example:Registration
Profile updated
Password change request and confirmation
Order creation
Order shipment
Track abandoned carts
Track the content of a cart and identify your customers by email address.ROI and site tracking
Track the journey of your contacts who access your storefront from marketing campaign links.ROI value tracking
Track customers when they pass orders from a campaign.Learn more about site ROI tracking in Using site ROI tracking.
Salesforce Commerce Cloud cartridge for SiteGenesis
Learn about our integration for Salesforce Commerce Cloud cartridge for SiteGenesis in Install the Salesforce Commerce Cloud cartridge for SiteGenesis.
Before you start
Things you need to know:
Cartridge limitations
The cartridge integration is based on the SFRA demo store (v5.0.1) provided by Salesforce Commerce Cloud and works with compatibility mode 19.10. There are no locale limitations to this cartridge.
Important
To use the cartridge, you must have an active Dotdigital account.
1. Download the cartridge
Go to the Dotdigital Salesforce Marketplace page.
Select DOWNLOAD INTEGRATION to download to your local computer.
Unzip the Dotdigital for Salesforce zip file.
2. Install the cartridge
Import the cartridge
Import the
int_dotdigital_sfrainto the UXStudio workspace.Open UXStudio in Eclipse IDE.
Select File > Import > General > Existing projects.
Browse to your directory where the cartridge
int_dotdigital_sfrais downloaded.Select Finish and then OK.
Repeat the above steps for and import
int_dotdigital_core.
Import metadata
Find the folder site-template in the install package.
Archive the folder to site-template.zip.
Import the file by using Site Import & Export.
Configure the cartridge
Modify the site path by going to Business Manager > Administration > Manage Sites.
Add the cartridge name at the end of the path.
Configuration options
Terminology change
The table below references Address books. In Dotdigital, these have been renamed to Lists. To view your lists in Dotdigital, go to Audience > Lists.
Setting | Details |
API Username | To find this information in Dotdigital, expand the User menu and go to Settings > Access > API Users. |
API Password | To find this information in Dotdigital, expand the User menu and go to Settings > Access > API Users. |
API Endpoint | To find this information in Dotdigital, expand the User menu and go to Settings > Access > API Users. |
Account Region | Select the region for the Dotdigital account. |
Address book for Registered User | The address book ID for capturing the registered user email ID. |
Address book for Guest User | The address book ID for capturing guest user email IDs. |
Enable ROI Tracking | Enable ROI tracking. |
Enable Abandoned Cart | Enable an abandoned cart. |
Tracking Profile ID | The web behaviour tracking profile ID. |
Program ID | The ID of the Dotdigital program that sends out the abandoned cart email. |
Cart Delay | The time (in minutes) that is set to delay sending an email. |
Account Creation Campaign ID | The email template that's used to send an account creation email. |
Account Edited Campaign ID | The account profile edited email campaign ID. |
Password Change Request Campaign ID | The email template for sending password change request emails. |
Password Changed Campaign ID | The email template for sending password change request emails. |
Order Confirmation Campaign ID | The order confirmation campaign email ID. |
Shipping Confirmation Campaign ID | The shipping confirmation campaign email ID. |
3. Test your installation
Use this checklist to test your installation is set up correctly:
As a logged-in customer in your Salesforce Commerce Cloud storefront, check that the local storage DOTDIGITAL_AB_TRACKING exists.
Add or remove items from your cart and check that the local storage data is updated accordingly.
Disable the Dotdigital cartridge
There is no custom preference value available for disabling the Dotdigital integration. To disable the integration, remove the cartridges, int_dotdigital_sfra and int_dotdigital_core from the cartridge path.