Learn how to map your Shopify customer data to contact data fields in Dotdigital and ensure you're sharing all the contact data you need.
Overview
Once you connect your Shopify store to Dotdigital, we automatically match your customers' first and last names to data fields in your Dotdigital account. But, if you want, you can also choose to sync additional customer information – for example, phone number, billing and shipping address, and much more.
Before you start
- Your Shopify store must be connected to Dotdigital. Learn how.
New mappings
Mapping new data fields will cause a full historical resync of all existing mapped customers. This process can take several hours depending on how many customers you have.
Watch the video
Customer data you can map to Dotdigital
This table lists all the Shopify customer data fields you can map to your Dotdigital data fields.
| Customer field | Data type |
| First name | Text |
| Last name | Text |
| Login | Text |
| Created date | Date |
| Phone | Text |
| Note | Text |
| Tags | Text |
| Has account | Text |
| Last order ID | Numeric |
| Orders count | Numeric |
| Total spent | Numeric |
| Billing address 1 | Text |
| Billing address 2 | Text |
| Billing phone | Text |
| Billing fax | Text |
| Billing city | Text |
| Billing postcode | Text |
| Billing state | Text |
| Billing region | Text |
| Billing country | Text |
| Billing company | Text |
| Shipping address 1 | Text |
| Shipping address 2 | Text |
| Shipping phone | Text |
| Shipping fax | Text |
| Shipping city | Text |
| Shipping postcode | Text |
| Shipping state | Text |
| Shipping region | Text |
| Shipping country | Text |
| Shipping company | Text |
Avoid overwriting similar data fields for different stores during a sync
We recommend creating and mapping different data fields for each of your stores. For example, if you have a UK and a US store, suffix each data field with the store region to avoid overwriting the wrong data fields during a sync:
- UK store:
- SHOPIFY-LOGIN-UK-PROD
- CREATEDATE-UK-PROD
- SHOPIFY-NOTES-UK-PROD
- US store:
- SHOPIFY-LOGIN-US-PROD
- CREATEDATE-US-PROD
- SHOPIFY-NOTES-US-PROD
Map customer data to Dotdigital
To map your Shopify customer data to data fields in your Dotdigital account:
- Go to Settings > Shopify.
- On the Dotdigital Shopify settings page, select the Field mapping tab.
- This tab shows you a list of all the data that you can import into Dotdigital. By default, we map First name and Last name for you.
- Find the Shopify customer data you want to map, expand its data field drop-down menu, then choose the Dotdigital data field you want to map it to.
- Once you've mapped all the data fields you need, select SAVE.