Integrating Dotdigital with Adobe Journey Optimizer (AJO) can significantly improve your marketing efforts by combining the strengths of both platforms. Dotdigital's powerful email marketing and automation capabilities, paired with AJO's advanced journey orchestration and personalization features, allow you to create seamless, highly targeted customer experiences.
Before you start
Things you need to know:
You must contact your Adobe Account Executive to get the SMS Vendor Custom (Beta) added to your Adobe Journey Optimizer account.
1. Create an API user
You must first create an API user in your Dotdigital account. Learn how to do this in Create an API user.
2. Connect Dotdigital to Adobe Journey Optimizer
In Adobe Journey Optimizer, go to Channels.
Under SMS Settings, select API Credentials.
Select Create API Credential.
Expand the SMS Vendor drop-down menu, then select Custom (Beta).
If you don’t see this option, contact your Adobe Account Executive to get access to Custom (Beta) for SMS service providers.
Under API credential details, enter your information into the required form fields.
The API token is a base64-encoded string based on the API User and Password you created earlier.
- To encode the API user and Password, you must use a Base64 Encoder tool.
- To encode the API User and Password into base64, you must format it like this -username:password
Copy the below JSON, and paste it into the Provider Payload.
You must choose your own value for allowUnicode. Learn more in our Developer documentation.
{
"body": "{{message}}",
"to": {
"phoneNumber": "{{toNumber}}"
},
"channelOptions": {
"sms": {
"from": "{{fromNumber}}",
"allowUnicode": true
}
},
"rules": [
"sms"
]
}
Select SUBMIT.
You have now connected Dotdigital to Adobe Journey Optimizer. You can now orchestrate your journey to include sending an SMS message from Dotdigital using the Adobe Journey Optimizer tool.