ACCS is Adobe's cloud-native ecommerce platform that offers flexibility, scalability, and efficiency for delivering digital commerce experiences.
Our integration lets you sync customer data, orders, and product information from your Adobe Commerce store to power your marketing campaigns and program automations.
Before you start
Things you need to know:
You must have an Adobe Commerce as a Cloud Service store.
You need admin access to your Adobe Commerce environment.
You must first create a Dotdigital API user.
You should be familiar with Adobe's Commerce Integration Starter Kit and App Builder.
This integration requires technical knowledge to set up environment variables and configuration files.
The integration syncs new data from the point of installation. Historical data sync isn't currently supported.
About the integration
The Adobe Commerce as a Cloud Service integration is designed to work with Adobe's cloud-native commerce platform. Once connected, the integration automatically syncs:
Customer data: Synced to your customer list along with data fields for email, first name, last name, and customer group information
Newsletter subscribers: Synced to your subscriber list along with data fields for store name, website name, and subscriber status
Order information: Including prices, addresses, items, and order details as contact insight data
Product catalog: Updates are added to your catalog insight data collection
This data flows into Dotdigital, where you can use it to create targeted campaigns, automated workflows, and personalised customer experiences.
Current limitations:
Newsletter subscribers aren't supported in ACCS.
Set up the ACCS integration
The Adobe Commerce as a Cloud Service integration requires developer-level configuration through Adobe App Builder.
The setup involves configuring environment variables, authentication, and deploying the integration app.
Get the integration
Get the Dotdigital integration app from Adobe Exchange.
Enter the initial configuration for Adobe Commerce and Dotdigital.
Download the integration code.
Configure and deploy
Follow the setup instructions in the README file, which include:
Configuring environment variables for Adobe Commerce and Dotdigital.
Setting up authentication (Commerce Integration or Adobe IMS).
Configuring event providers and subscriptions.
Installing dependencies and deploying the app.
Test the integration in your development environment before deploying to production.
The GitHub repository contains the most up-to-date installation instructions, configuration examples, and troubleshooting guidance.
After setup
Once your integration is configured and deployed:
Verify the deployment in the Adobe Developer Console by checking the Runtime section of your workspace.
Confirm event registrations are created in your App Developer Console.
Check Adobe Commerce values in Stores > Settings > Configuration > Adobe Services > Adobe I/O Events.
Monitor data sync between Adobe Commerce and Dotdigital. Check your contact lists to confirm customer and subscriber data is appearing.
Set up your first campaigns using the synced customer and order data.
More detailed instructions are available in our Adobe Commerce as a Cloud Service integration repository on GitHub.