This feature is currently in Beta and may be subject to short notice changes or improvements. If you have feedback for us, you can share it with your Customer Success representative.
You can use WinstonAI to analyse text-based responses to your forms.
Each eligible question in your form has its responses summarised into common topics and sub-topics raised by your survey respondents. This allows you to quickly identify key topics and discover potential action points without manually sifting through the data.
Before you start
Things you need to know:
WinstonAI can only provide a summary for text-based questions. This includes the Other option for dropdown, multiple choice, and checkbox list questions. Text-based questions for which a summary would not be useful, like Name or Email address, are automatically excluded.
Winston AI can only take the most recent 1,000 responses into account for analysis.
The summary is regenerated each time you visit the AI summary tab for a form. This means that the summary can differ slightly each time you generate it, even if no new responses have been submitted.
Generate an AI summary for a form
Go to Analytics > Reports.
Expand the MORE REPORTS drop-down menu and select Surveys, pages, and forms.
Select the form name for the form that you want to view the responses for.
Select the AI summary tab.
You see a message letting you know that WinstonAI is working on the form responses.
If the form you have selected doesn’t have any text-based questions that WinstonAI can analyse, you see a No text summary available for this form message.
Once the analysis is complete, each of the eligible questions in your form has its own collapsible section of the summary report where you can view each of the main identified topics found in the responses, as well as sub-topics to give you a greater level of detail.
To expand or collapse each question summary, select the ^ arrow icon in the top right of the section.