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Edit your WhatsApp Profile

Update your business profile information to help customers find and connect with you.

Gareth Burroughes avatar
Written by Gareth Burroughes
Updated yesterday

Your WhatsApp business profile displays key information about your business, including your address, website, and description. This information helps customers learn more about your business when they view your profile.

Information displayed on your WhatsApp profile:

  1. Profile photo

  2. Category

  3. Description

  4. About

  5. Address

  6. Email

  7. Website


Before you start

Things you need to know:

  • Don't change your display name if Meta has already approved it.

  • Changing an approved display name requires Meta to re-approve it, and you'll need to reintegrate. If you need to change your display name, contact our support team.

  • You must have access to WhatsApp Manager to edit your profile.


Edit your profile

  1. Go to WhatsApp Manager and select Account tools > Phone numbers.

  2. Select your business phone number.

  3. Select the Profile tab to view your current profile information.

  4. Update the profile fields you want to change using the form.

  5. Select Save to apply your changes.

Your updated profile information is now visible to customers who view your WhatsApp business profile.

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