The Email client breakdown report shows which email clients and devices your contacts used to open your campaign. It provides a visual overview of overall usage and lets you drill down into individual clients and versions.

To view a full breakdown of email client usage for the entire send, hover over this tile and select View more.

Or, expand the MORE REPORTS drop-down menu and select Email client breakdown.

The first chart the report is a pie chart of email client usage for the contacts who opened the campaign. This gives you a visual overview of the most popular clients for your contacts.

You can drill down on individual email clients to see what versions of the client your contacts are using. Select the bar for the email client in the horizontal bar chart underneath the pie chart.

Here's an overview of how different email clients and devices interact with our reporting system, so you can better understand email opens and client behaviors.

On your report, you might see a percentage for Chrome and for Google Cache. Here’s how they differ.

Apple’s iOS15 update introduced privacy changes that ensure anonymity on iOS devices. This means that open rates may be inaccurate.

Our reporting system identifies the device type based on the operating system. The Apple category includes Apple devices that don't provide enough information to determine the specific model. If we can identify the Apple device, it is listed in its own section.

Learn more in Use clicks as the primary metric.