Product recommendations uniquely identify your products using the product name and SKU by default. This configuration is reliable, especially if your catalogue contains missing or duplicated SKUs. You can change how products are uniquely identified to better match your catalogue structure.
Change the unique product identifier for products in a catalog
Go to Content > Products > Catalogs.
Select Properties for the catalog you want to edit.
From the side panel, under the heading Product recommendation settings, expand the Unique product identifier drop-down menu, then choose the configuration option you want to use.
Select APPLY.
Before you change this setting
If you are unsure whether changing this configuration will give you the results you want, contact our Support team for advice.
Understand the configuration options
These fields represent values typically found in both your catalogue and order data. Using them lets us link the two data sets reliably.
Unique product identifier | Description |
Name + SKU (default) | Best for most cases. Flexible with imperfect product data, such as missing or duplicate SKUs. |
SKU | Works if all products have a unique SKU. This setting is more restrictive but does allow for flexibility, such as changing product names and maintaining their link to their orders. |
Name | If no SKU is present and product names are the only possible identifier. |
Refresh your product recommendations
After changing your unique product identifier, refresh your product recommendations to reflect the change.