Dotdigital

Add and remove agents within your chat teams.

Manage chat agents

Chat teams allows you to have different groups of colleagues to handle different kinds of communications.

Manage chat teams

Add a name and picture to display your identity to your visitors in the webchat widget.

Edit your team name and picture

Configure settings for when your Chat team is available, and automate welcome and end of chat messages.

Set webchat online hours and automated messages

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Chat teams

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