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Add a team picture in Chat
Add a team picture in Chat

Your team picture represents your team in Chat and is visible to your customers – so make sure it's a good one!

Gareth Burroughes avatar
Written by Gareth Burroughes
Updated over a week ago

Your team picture is the image that users see next to your team name in the chat widget.

Before you start

Things you need to know:

Watch the video

Some information in this video has changed. We are working on updating the video, but in the meantime, use the article for accurate navigation instructions.

Add a team picture

  1. Expand the User menu, then go to Settings > Chat > Settings.

  2. Select the tab of the team you want to add a team picture for.

  3. Under the heading Team, find the Team picture option and select Choose file.

    • Supported image types: PNG, JPG, and GIF.

    • Maximum file size: 5 MB.

    • Minimum image dimensions: 200 x 200 pixels.

  4. Find and select your image.

  5. At the bottom of the page, select Save.

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