Using our Dotdigital for BigCommerce integration, you can then decide what programs you enrol your customers and subscribers onto based on their actions.
For newer installations of the Dotdigital for BigCommerce connector, a welcome program (as well as an Abandoned cart program) is created for you automatically by the installation wizard.
Before you start
Things you need to know:
In order to enrol BigCommerce customers and subscribers onto an automated program, the program must already be created and activated in your Dotdigital account.
Learn how in Getting started with the program builder. We recommend using our Welcome program and Loyalty program templates to get started.
Enrol new contacts onto a program
In Dotdigital, go to Connect and select the BigCommerce tile under Installed integrations and extensions.
Under the heading Automation, expand the drop-down menus, then select your premade programs.
Scenarios for enrolment
Enrol new customers to
The program all new customers are enrolled on.
Enrol new subscribers to
The program all new subscribers are enrolled on.
Enrol customers on each new order to
The program existing customers are enrolled on after each new order.
Enrol customer on their first order to
The program customers are enrolled on after they place their first order.
Contacts can be re-enrolled into the program selected for Enrol new subscribers to if they are removed from the Sync subscribers to list, and then become a subscriber in your store.