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Enrol subscribers and customers to programs in WooCommerce
Enrol subscribers and customers to programs in WooCommerce

Automate your customers' journeys with programs.

Gareth Burroughes avatar
Written by Gareth Burroughes
Updated over a year ago

Once you've successfully installed the WooCommerce connector, you can start enroling your new subscribers and customers to your programs.


Before you start

Things you need to know:

  • Check out The WooCommerce integration checklist to help track your progress.

  • You must have created programs and set them to active in order to be able to enrol your customers and subscribers on to them.

Learn more in the Program builder section of the Help Centre.

Be careful who you enrol on automation programs

Some of your customers may not have opted in to your marketing messages when they bought a product from your store.

If any of your programs send messages to your contacts, make sure that you enrol only subscribers on those programs.


Automation settings

To access your subscriber and customer automation settings, in Dotdigital, go to Connect and select the WooCommerce tile under Installed integrations and extensions. Find the heading Automation.


Enrol new customers to a program

  1. Expand the Enrol new customers to drop-down menu.

  2. Choose the program you want to enrol new WooCommerce customers on.

  3. Select SAVE.


Enrol new subscribers to a program

  1. Expand the Enrol new subscribers to drop-down menu.

  2. Choose the program you want to enrol new WooCommerce subscribers on.

  3. Select SAVE.

Contacts can be re-enrolled into the program you selected for Enrol new subscribers to if they are removed from the list you selected for your subscribers and then become a subscriber in your store.

Learn more about customer and subscriber list settings in Sync Subscribers and customers to lists in WooCommerce.


Enrol customers on each new order to a program

  1. Expand the Enrol customers on each new order to drop-down menu.

  2. Choose the program you want to enrol new order WooCommerce customers on.

  3. Select SAVE.

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