After successfully connecting your Dotdigital account to your WooCommerce store, you can begin synchronising your data.
Before you start
Things you need to know:
Check out The WooCommerce integration checklist to help track your progress.
Synchronisation of your WooCommerce customers' order histories and of your WooCommerce product catalogue requires Insight data and AccountInsight to be enabled on your account respectively.
Speak to your Customer Success representative if you'd like to enable these.
Data synchronisation settings
To access your data synchronisation settings, in Dotdigital, go to Connect and select the WooCommerce tile under Installed integrations and extensions.
After connecting to your WooCommerce store, Data sync is automatically set to ON and synchronisation starts. Syncs take approximately five minutes, but your first syncs may take longer as they import all historic data. You can make your next sync start sooner by selecting SYNC NOW.
To disable synchronisation, select OFF.
Your WooCommerce customers' order histories are automatically synchronised upon installation. You can then segment upon contact order data and target your customers more effectively.
All of your visible products in WooCommerce automatically synchronise upon installation. This data gets synced to your AccountInsight Catalog_ collection, for example: catalog_YourWooCommerceStoreName_WooCommerce. You can use this with the EasyEditor's product block and product recommendation block.
Subscribers and customers synchronisation
Your subscribers and customers begin synchronising as soon as you choose which address books and programs to enrol them to using the WooCommerce store settings.