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Account synchronisation in WooCommerce
Account synchronisation in WooCommerce

Sync your products, orders, and customers and subscribers.

Gareth Burroughes avatar
Written by Gareth Burroughes
Updated over a week ago

After successfully connecting your Dotdigital account to your WooCommerce store, you can begin synchronising your data.

Before you start

Things you need to know:

Data synchronisation settings

To access your data synchronisation settings, in Dotdigital, go to Connect and select the WooCommerce tile under Installed integrations and extensions.

Data synchronisation

After connecting to your WooCommerce store, Data sync is automatically set to ON and synchronisation starts. Syncs take approximately five minutes, but your first syncs may take longer as they import all historic data. You can make your next sync start sooner by selecting SYNC NOW.

To disable synchronisation, select OFF.

Order synchronisation

Your WooCommerce customers' order histories are automatically synchronised upon installation. You can then segment upon contact order data and target your customers more effectively.

Product synchronisation

All of your visible products in WooCommerce automatically synchronise upon installation. This data gets synced to your AccountInsight Catalog_ collection, for example: catalog_YourWooCommerceStoreName_WooCommerce. You can use this with the EasyEditor's product block and product recommendation block.

Subscribers and customers synchronisation

Your subscribers and customers begin synchronising as soon as you choose which address books and programs to enrol them to using the WooCommerce store settings.

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