After successfully connecting your Dotdigital account to your Shopware 6 store, you can begin synchronising your data.
Before you start
Things you need to know:
Check out the Shopware 6 integration checklist to help track your progress.
Synchronisation of your Shopware customers' order histories and of your Shopware product catalogue requires Insight data and AccountInsight to be enabled on your account respectively.
Learn more in The non-developers' guide to Insight data and AccountInsight.
Speak to your Customer Success representative if you'd like to enable these.
Data synchronisation
After connecting to your Shopware store, Data sync is automatically set to ON and synchronisation starts. Syncs take approximately five minutes, but your first syncs may take longer as they import all historic data. You can make your next sync start sooner by selecting SYNC NOW.
To disable synchronisation, select OFF.
Order synchronisation
Your Shopware customers' order histories are automatically synchronise upon installation. You can then segment upon contact order data and target your customers more effectively.
Learn more in Using Insight data for segmentation.
Product synchronisation
All of your products in Shopware automatically synchronise upon installation. This data gets synced to your AccountInsight Catalog_ collection, for example: catalog_YourShopwareStoreName_Shopware6.
You can make use of this data with the EasyEditor's product block and product recommendation block.
Learn more in Using the Products block and Using the Last browsed product recommendation block.
Subscribers and customers synchronisation
Your subscribers and customers begin synchronising as soon as you choose which lists and programs to enrol them to using the Shopware store settings.