Contact management basics
By Gareth and 2 others3 authors10 articles
Add an individual contactContacts are the people whose information you store in your Dotdigital account.
Upload multiple contactsUpload contacts into a new or existing list using our contact importer.
Delete a contactDelete a contact from the Single customer view.
Search for a contactFind and take action on specific contacts.
Export contactsYou can export contacts one at a time, in bulk, or from specific lists and automation programs.
Add an individual contact to a programAdd a contact to a program from the Single customer view.
Understand contactsProvide personalised experiences, improve customer service, and cultivate long-lasting relationships with your contacts.
Set default mobile subscription settingsChoose which channels new mobile numbers are subscribed to.
Manage and import contacts while updating fields or handling suppressed contactsImport contacts in Dotdigital, update specific data fields, and manage suppressed contacts.
Correct incorrectly mapped data fields during a contact CSV importIf a CSV import mapped your contact data to the wrong fields, you can fix it by updating your CSV and re‑importing it with the correct mapping.