Chat contacts
By Gareth1 author7 articles
View contact details in chatSee information about a contact you’re chatting with.
Add a Chat user as a contactIf a customer gives you their personal information, you can add them as a new contact or link them to an existing contact in your account.
Link a chat session to an existing contactBuild up the information you store against your contacts by linking them to their chat sessions.
Export a contact and their chat historyKeep copies of your Chats to record your business's conversations with your customers.
Verify an email address received in chatCheck the email address you received in a Chat genuinely belongs to the customer.
Chat verification security and complianceLearn all you need to know about verification and security for email addresses received in a chat session.
Delete a contact with ChatRemove contacts from your account using chat.