Display the Unsubscribe or Preferences page in your contact's language

Learn how we automatically translate your unsubscribe or preference page into the native language of your contact.

Overview

We automatically translate your default 'Unsubscribe' page (or 'Update your preferences' page if you have the preference centre enabled) into any of the 20 supported languages below, based on the language setting on your recipient's browser.

Supported languages

We automatically translate your unsubscribe or preference page into a number of different languages:

  • Czech
  • Danish
  • Dutch
  • English
  • Finnish
  • French
  • German
  • Greek
  • Hungarian
  • Italian
  • Japanese
  • Latin American Spanish
  • Norwegian
  • Polish
  • Portuguese
  • Russian
  • Simplified Chinese
  • Slovak
  • Spanish
  • Swedish
  • Turkish

Try it out

To test this function, you must change the language of your browser and view the unsubscribe page on a campaign.

Step 1: Change the language of your browser

The instructions below apply to Chrome - but you'll find other browsers can be changed along similar lines:

  1. Select the three vertical dots in the far top right corner of your browser (where it says 'Customize and control Google Chrome' when mousing over it)
  2. Select Settings from the menu
  3. The Settings tab will open. Scroll down to the foot of the page and click on Advanced.
  4. Scroll down to the Languages section and select Language. The Language section will expand.
  5. Select Add languages and the Add languages selector will open.
  6. Choose an appropriate language to test from the drop-down menu and select Add.
  7. Select the three vertical dots alongside the newly added language, check Display Google Chrome in this language and then select Relaunch

Your browser windows will close and will relaunch in the new language.

Step 2: Preview the unsubscribe page on a campaign.

Preview your campaign and select the Unsubscribe link to see the page displayed in the language you selected.

Here's an example of the Unsubscribe page in French.

UnsubscribeFrench.png

Once you've finished your testing, make sure you change your browser language settings back to the original default.

Do this by going to the same browser settings area as before, but this time ensure your preferred language is set to the language you want – this can be complex, as you need to do it in the language you just added. Once done, you'll again need to relaunch the browser for the change to take effect.

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