Important
Order, Cart, and Product Recommendation areas are now deprecated. Learn more about using product recommendations in Dotdigital.
Overview
In addition to the dynamic recommendations that can be pulled into emails based on what a customer has previously purchased, or is about to purchase, you can also pull in your website's best sellers and most viewed products.
You can find the URLs for this dynamic content in STORES > Configuration > Dotdigital > Dynamic Content > External Dynamic URL.
Setting up best sellers/most viewed
The products displayed within these dynamic content blocks makes use of the default Magento 'Bestsellers' and 'Views' products reports, which can both be found in Reports > Products.
You also have the option to configure what time period we select these products over. This is done with the following dropdowns:
It's important that you've viewed the products and best sellers reports to ensure any products that could be returned over the selected time period remain enabled and in stock.
Select Save Config after making any changes.
Filtering by category
In addition to pulling in content based on the selected time period, you are also able to filter these reports by adding a category ID to the end of the URLs we provide. This means, for example, you can ensure you only send the best sellers of your men's category to your male contacts.