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Use Easy email capture in Magento Open Source and Adobe Commerce
Use Easy email capture in Magento Open Source and Adobe Commerce

Send customers a re-engage email, and potentially get them to complete their order or newsletter subscription.

Gareth Burroughes avatar
Written by Gareth Burroughes
Updated over a week ago

Enabling the easy email capture functionality allows you to capture the email addresses of your store's users when they haven't fully completed your checkout process or newsletter sign up process.


Access easy email capture settings

To access easy email capture settings, In your account go to Stores > Configuration > DOTDIGITAL > Configuration and find the heading Abandoned Carts.


Easy email capture (Checkout)

Enabling the Easy Email Capture (Checkout) setting updates your store with a user's email address at the point of them leaving the email address field of your checkout process. This is particularly useful if you have a single page checkout process - meaning you don't have the ability to capture an email address through the submission on a previously completed page.

If a single page checkout is abandoned, then you're still able to send an abandoned cart email thanks to the easy email capture functionality.

To enable the Easy email capture (checkout) setting:

  1. In your account go to Stores > Configuration > DOTDIGITAL > Configuration and find the heading Abandoned Carts.

  2. Expand the Easy Email Capture (Checkout) drop-down menu and select Yes.

  3. Select Save Config in the top right of the page.
    ​


Easy email capture (Newsletter)

Enabling the Easy Email Capture (Newsletter) setting updates your store with a user's email address at the point of them leaving the email address field of your newsletter sign up process. This is particularly useful if you have a single page newsletter sign up process - meaning you don't have the ability to capture an email address through the submission on a previously completed page.

If a single page sign up process is abandoned, then you're still able to send an email thanks to this easy email capture functionality.

To enable the Easy email capture (Newsletter) setting:

  1. In your account go to Stores > Configuration > DOTDIGITAL > Configuration and find the heading Abandoned Carts.

  2. Expand the Easy Email Capture (Newsletter) drop-down menu and select Yes.

  3. Select Save Config in the top right of the page.
    ​

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