The auto-responder reports show you all the responses received by your auto-responder. You can use it to review responses, pick competition winners, and more.
View the auto-responder reports
To find the auto-responder reports:
Go to Analytics > Reports.
Expand the MORE REPORTS dropdown menu and select SMS, then select the Auto responders reports tab.
Select the auto-responder you want to see reports for.
Manage the data you see
You can set a date range to view your results across different time periods, as well as set a filter to display all contact responses or only first responses.
Set the date range
Use the date range control to make sure you only see the data you need.
To do this:
Select DATE RANGE in the top right.
In the Date options side panel, select the current time frame.
Choose either:
Pre-defined date range
Options:Today
Yesterday
Last 7 days
Last week
This month
Last month
Last 30 days
All time
Custom date range
Choose your from (start) and to (end) date
Select APPLY.
Filter responses
Use the filter to either show all responses or to show only the first responses from each contact.
Top tip
Showing only the first response is helpful when running competitions where only one entry per mobile number is allowed.
To filter your responses:
Select FILTER in the top right.
Under Responses to show, select either Show all responses or Only show first responses.
Select APPLY.